Welcome to Caspira! We value your privacy and are committed to protecting the personal information you provide while using our application. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information.

Please read this Privacy Policy carefully before using Caspira. If you disagree with any part of this Privacy Policy, please refrain from using our application.

1. Information Collection

While using Caspira, we may collect the following types of personal information:

• Account Information: Your name, phone number, and other contact information provided during account registration.
• Financial Data: Personal financial data you record in the app, including income, expenses, budgets, etc.
• Device Information: We may collect information about your device, such as device type, operating system version, app version, etc., to optimize your user experience.
• Usage Data: We collect data on how you use Caspira, including feature usage, access times, and frequency, to improve app performance and features.

2. Information Use

We collect your information for the following purposes:

• Provide Services: To offer you a personalized financial management experience based on your needs.
• Improve Products and Services: Analyze user behavior and usage data to help us continually enhance the app's features and performance.
• Customer Support: To address your inquiries and provide technical support.
• Legal Compliance: To comply with applicable laws and regulations and protect our rights and interests.

3. Information Sharing

We are committed to not selling or sharing your personal information with third parties, except in the following cases:

• Legal Requirements: We may disclose your personal information when required by law, regulations, or in response to legal processes (such as subpoenas or court orders).
• Service Providers: We may cooperate with third-party service providers to help operate and provide our services. These service providers have access to your information only as necessary and are bound by confidentiality agreements.

4. Data Security

We take reasonable technical and managerial measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, the internet is not a completely secure environment, and we cannot guarantee the absolute security of information during transmission.

5. Your Rights

Under applicable data protection laws, you have the following rights:

• Right of Access: You have the right to request access to the personal information we hold about you.
• Right to Deletion: In certain cases, you have the right to request the deletion of your personal information.

You can cancel your account within the app by following these steps:

1. Open the Caspira app and log into your account.
2. Go to the “Mine” page.
3. Tap the “Settings” button.
4. On the settings page, select “Daftar keluar.”
5. Follow the on-screen instructions to confirm your cancellation request.

After account cancellation, all your personal data will be deleted, and you will no longer be able to use any services associated with that account. If you have any questions or concerns, feel free to contact our customer support team.

• Withdrawal of Consent: If we process your personal information based on consent, you can withdraw that consent at any time, but withdrawal will not affect the lawfulness of processing before the consent was withdrawn.
• Data Portability: You can request to transfer your personal data to another service provider.

6. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our information practices. Whenever we update the Privacy Policy, we will notify you within the app or update the policy's date. We recommend that you review this Privacy Policy regularly to stay informed of any changes.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us through the following methods:

Contact Time: Monday to Friday, 9:00 AM - 6:00 PM

Email: [email protected]